Privacy Policy
Felika ("we", "us") builds business software that companies use to run their operations. This policy explains what personal data our applications process, why, and the choices you have. Felika applications are used under an account issued by your employer or the business that subscribes to Felika ("the Customer"). The Customer decides what data is entered into Felika and is the data controller for that data; Felika processes it on the Customer's behalf.
1. Data we process
| Category | Examples | Purpose |
|---|---|---|
| Account data | Name, username, work email, phone number, employee ID, company and role | Sign-in, authorisation, showing you your own records |
| Employment and payroll data | Contract, position, attendance records, leave requests and balances, payslips | Providing the HR features the Customer has enabled |
| Location | Precise device location at the moment you clock in or out | Verifying that you are at your assigned work site. Location is read only while the app is open and only when you tap Clock in / Clock out. |
| Photos | An optional selfie at clock-in when your employer requires it; documents you attach to leave requests, tickets or notes | Attendance verification; supporting documents |
| Device data | Device model, OS version, app version, a push-notification token, a device identifier used for one-device binding when the Customer enables it | Push notifications, security, crash diagnostics |
| Diagnostics | Crash reports and performance data | Keeping the apps stable |
2. How we use data
- To operate the features you use: attendance, leave, payroll, sales, inventory, tickets and reports.
- To keep accounts secure, including session management and optional device binding.
- To send notifications you or your Customer have enabled, such as leave decisions or shift reminders.
- To diagnose and fix crashes and performance problems.
We do not sell personal data, and we do not use it for advertising or tracking across other companies' apps or websites.
3. Sharing
Personal data is visible to authorised users of the same Customer according to the roles the Customer configures (for example, an HR administrator can see attendance for their company). We use the following service providers to run Felika:
- Google Cloud Platform — hosting and databases.
- Firebase (Google) — push notifications and crash reporting.
- Apple Maps / MapKit on iOS — rendering the work-site map on your device.
- Mailgun — transactional email such as password resets.
These providers process data only on our instructions. We may also disclose data when required by law.
4. Retention
Employment, payroll and financial records are kept for as long as the Customer's subscription requires and as Indonesian law requires for business records. Location readings are stored only as part of the attendance record they verify. Crash data is retained by Firebase for up to 90 days. When an account is deleted, personal identifiers are anonymised while the Customer's business records remain intact.
5. Your rights and choices
- You can view and correct your profile in the app. For employment records, contact your HR administrator, who controls that data.
- You can withdraw location, camera and notification permissions at any time in your device settings. Clock-in will not work without location access when your employer requires it.
- You can request deletion of your account at app.felika-erp.com/auth/account-deletion. If you are the last administrator of a company, ownership has to be transferred first.
- You may ask us what personal data we hold about you and request correction or deletion by emailing the address below.
6. Security
Data is encrypted in transit with TLS and at rest on our cloud provider. Access is limited to authenticated users of the Customer and to Felika staff who need it to operate the service.
7. Children
Felika applications are workplace tools and are not directed at children under 13. We do not knowingly collect data from children.
8. Changes
We will post any changes to this policy on this page and update the effective date above.
9. Contact
Felika · halo@felika-erp.com · +62 815-2163-7721